Digital disappointment in collaborative platforms
A turning point after the incorporation of the Internet
DOI:
https://doi.org/10.17561/rae.v22.6828Keywords:
Collaborative economy, Digital platforms, Digital disappointment, Social capital, ConnectivityAbstract
The transformation of collaborative economy entities (related to aspects such as mobility or travelling hospitality) from analogical services to online platforms has triggered a series of phenomena, one of which is digital disappointment. This effect does not depend on the different types of users that are part of these platforms, but on the relationship of people with the use of the Internet and with the existence influenced by technological gadgets in their daily experience. I have been able to establish conclusions as significant as the fact that the Internet has spread more and better the postulates of collaboration than the exercise of collaborative practice itself. Or that, despite its cosmopolitan potential, it has also acted more as an obstacle than as a stimulus to the creation and preservation of collaborative networks.
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