Innovation processes in the software production from Argentina. A case study
Abstract
The objective of the paper is to analyze the innovation and capacity building process in the software production in Argentina, throw a deep unique case study. The dimensions taken into account are the innovation process itself and the role of technical and organizational capacities; the particularities of the work organization of the firm and their relation on the innovation results and the competences building; and the influences of linkages over the firm’s innovative propensity. As a case study, a dynamic software firm from Córdoba city (Argentina) was selected, and were studied form a qualitative approach two innovative technological projects from the firm. The theoretical roots of the study are in innovation and knowledge economics, and in the Knowledge Intensive Business Services (KIBS) literature. KIBS are characterized by produce intangibles knowledge-intensive which require high levels of qualified staff and usually low levels of capital goods. Within the KIBS sectors, the software and related IT services sector is one of the most innovative in developed economies and in some catching-up economies as well. In this background, a study of the nature of the innovation process in the software sector is highly relevant, as a contribution to the design of specific innovation surveys to the sector, that are actually in diverse stages of development and testing.
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